FAQ

What is included in the apartment price?

In the apartment price are included: light, water, gas and final cleaning of the apartment.

What is not included in the price?

Indipendent central heating ( 0,20 EUR x Kcal.) , additional cleaning for domestic animals ( 77,00 EUR x week ), extra-beds, telephone.

Is the price of the apartment per person or per apartment?

The price given is the weekly rate of an apartment.

Is it possble to make special requests for the apartments?

Yes, of course. We will do our best to satisfy your requirements (ex.: ground floor, bigger living-room…).

Do you have particularly quiet apartments?

Yes, we do.

Is it possible to require accommodation for more families in the same cottage?

Yes, it is possible to require a cottage or more contiguous apartments.

Does each apartment have a balcony or a courtyard?

Each apartment disposes of a balcony (or verhandah) provided with a table and chairs..

Do you offer particular treatments for "groups" of people?

Yes, in some periods we can accomodate groups of people and it is possible to reserve them half or full-board treatments: ask for more information.

Is there a swimming-pool and when is it open?

Yes, there is a swimming pool with hydromassage - open from 1/5 to 15/10.

Is there a tennis-court?

Yes, there is a tennis-court (free in day time).

Are domestic animals admitted?

Yes, we admit animals under payment of a charge for extra cleaning.

Are bedrooms provided with small beds for children?

Yes, small beds for children (up to 2 years old) are available free of charge. They must be required at booking time.

Are linens provided?

Yes, an complete set of bedrooms-linen, bathrooms-linen, kitchen-linen for every week (included in the price).

Is there a telephone and TV/SAT in the apartments?

Yes, every apartment is equipped with telephone and TV/SAT.

Is there a parking?

Yes, we have a wide parking at Borgoiano.

At what time is check-in and check-out?*

Check-in: saturday from 3:00 p.m. to 7:00 p.m.
Check-out: saturday within 09:30 a.m.
(*Valid for weekly bookings)

Where is the nearest railway Station?

At Castelfiorentino.

Where is the nearest bus stop?

At Montaione.

Which languages are spoken at the reception?

English, French, German.

How far are Firenze, Siena, Lucca, Pisa from Borgoiano?

Firenze: approx. km 58 Siena: approx. km 52 Lucca: approx. km 55 Pisa: approx. km 52.

Is there a room where we can dine all together?

Yes, there is the Restaurant-bar at Borgoiano village.

Is there a market open on sundays?

Yes, at Borgoiano we have a mini-market open on sundays.

Are there vineyards in the surroundings?

Yes, it is possible to buy wine at the shop inside Borgoiano.

Is it possible to pay by bank transfer instead of by credit card?

Yes, it is.